Fly Screen Privacy Policy

About Our Fly Screen Privacy Policy

This Privacy Policy explains how Smiths Screens collects, uses and protects personal information when you use our website, contact us, request a quotation or arrange our services. We only collect information that is necessary to respond to enquiries, provide our services and operate our website.Our fly screen privacy policy explains how we handle your personal information.

Last updated: 7 September 2026

Smiths Screens

Email: info@smithsscreens.co.uk

Telephone: 07534 763191

What Information We Collect

Depending on how you use our website, we may collect your name, contact details, property address, window or door measurements, screen requirements and other information you choose to provide when requesting an estimate, contacting us or arranging our services. We may also receive information about how you use our website, such as information collected through cookies and similar technologies.

How We Use Your Information

We use your information to respond to enquiries, provide estimates, arrange home visits and measurements, supply and install fly screens, communicate with you about your enquiry or order, provide customer service, and manage and improve our website and services. We may also use information where necessary to meet our legal or regulatory obligations.

Lawful Basis for Using Your Information

We use different lawful bases depending on why we process your information. For example, we may use your information because it is necessary to provide a quotation or take steps at your request before providing our services, to fulfil a contract with you, to comply with legal obligations, or where we have a legitimate interest in operating and improving our business and website. Where we rely on consent, you can withdraw that consent at any time.

Who We Share Information With

We may share your information with trusted service providers where necessary to operate our business and provide our services. This may include website, hosting, email, payment or other business service providers. We only share information where there is a legitimate reason to do so and, where appropriate, require those providers to keep your information secure.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes for which it was collected, including to provide our services, deal with enquiries and meet any legal, accounting or reporting requirements. When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Your Rights

You have rights over the personal information we hold about you. Depending on the circumstances, these may include the right to ask for access to your information, correction of inaccurate information, deletion of information, restriction of processing, or to object to certain processing. You may also have the right to data portability where applicable. If we rely on your consent, you can withdraw it at any time.

Cookies

We use cookies and similar technologies to help our website function, understand how visitors use the site and improve our services. Some cookies may be necessary for the website to operate. Where required, we will ask for your consent before using non-essential cookies. You can manage or disable cookies through your browser settings.

Contact Us About Your Information

If you have any questions about how we use your personal information, or if you want to exercise your data protection rights, please contact Smiths Screens using the details on our Contact Us page. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements. Any updated version will be published on this page.